Location, Telephone & Internet
Toll Free Phone Office: 1-866-518-0000 ext 4099 * Ontario Interpreting Service (OIS) (non-emergency service, book in advance): 1-855-656-3748
TTY Phone Simcoe County Area Office: 1-877-215-9530 * Ontario Interpreting Service (OIS) (non-emergency service, book in advance): 1-877-843-0368
Crisis Phone Ontario Interpreting Service (OIS) (Emergency): 1-866-256-5142 * TTY Ontario Interpreting Service (OIS) (Emergency): 1-866-831-4657
Fax 1-866-781-8999
E-Mail info@chs.ca
Website www.chs.ca
Social Media Facebook LinkedIn RSS Twitter YouTube
Site Location Cedar Pointe Business Park
Located In Community Barrie
Address 64 Cedar Pointe Dr, Unit 1412
Barrie, ON L4N 5R7
View Google Map
Intersection Hwy 400 and Dunlop St W
Contact Information
Primary Contact Cathy O'Connor, Hearing Care Counsellor; Phone: 1-866-518-0000 ext 4099; Email: coconnor@chs.ca
Alternate Contact Ross Hart, Hearing Care Counsellor; Phone: 1-866-518-0000 ext 4234; Email: rhart@chs.ca
Primary Executive Kim Nicholson, District Manager; Email: knicholson@chs.ca
Description & Services
Description (Service) Supports people who are culturally deaf, oral deaf, deafened, and hard of hearing and encourages prevention of hearing loss in order to enhance their independence 
Ontario Interpreting Services (OIS) - professional sign-language interpreters * set fee - organizations and businesses are responsible for the cost of making their services accessible no matter who requests the interpretation service * advance booking preferred * for after hours emergency interpreter services for health and mental health emergencies, contact Ontario Interpreter Services, After Hours Emergency Interpreter Service at 1-866-256-5142 or TTY: 1-866-831-4657  
Communication Devices Program - carries a wide variety of devices to assist individuals who are deaf, deafened and hard of hearing including TTYs (text telephones), visual smoke detectors, baby monitors, signalling devices and alarm clocks * registered ADP vendor for Teletypewriter for the Deaf 
Hearing Care Counselling - supportive counselling, special assistance, case management, and advocacy for people with hearing loss  
Falls Prevention - Dizziness and balance issues are often directly related to hearing health * additionally, since people rely on sound for orientation in the environment, a person may not be as quickly aware of a potentially hazardous situation when hearing is decreased * therefore, proper hearing health and hearing loss management are important components of falls prevention 
Member of the Simcoe Muskoka Integrated Fall Strategy (SMIFS) * member of the North Simcoe Muskoka Community Support Services Coalition
Hours Mon-Fri by appointment only
Areas Served Simcoe County
Eligibility Individuals who are Deaf, deafened or hard of hearing
Application Call for information
Languages English ; American Sign Language (ASL) - Interpretation
Fees None
Other Details
Established March 1940
Physical Access Fully Accessible
Print Material Vibes (provincial publication - quarterly) 
Various pamphlets on hearing loss and hearing loss prevention

Agency Overview

Services at this Location