Alectra

Record #: BAR0676
Last Modified: 16 Sep 2025
Last Full Update: 16 Apr 2024

Location, Telephone & Internet

Office Phone 1-833-253-2872, Toll Free, Customer Service ; Underground Cable Locating: 1-800-400-2255
Crisis Phone 1-833-253-2872, Power Outages
E-Mail customerservice@alectrautilities.com
Website www.alectrautilities.com/
Social Media Facebook LinkedIn
Located In Community Vaughan
Address Alectra Energy Solutions
161 Cityview Blvd
Vaughan, ON
Canada L4H 0A9
Intersection Hwy 400 amd Major Mackenzie Dr W

Contact Information

Primary Contact Brian Bentz, President and Chief Executive Officer
Mailing Address c/o Alectra Utilities 
PO Box 3700 
Concord, ON 
Canada L4K 5N2

Description & Services

Description (Service)

Provides electricity service to residential and business customers in Alliston, Aurora, Barrie, Beeton, Brampton, Bradford West Gwillimbury, Guleph, Hamilton, Markham, Mississauga, Penetanguishene, Richmond Hill, Rockwood, St Catharines, Thornton, Tottenham and Vaughan

  • no longer accepts in-person payments, see Options to Pay My Bill including by mailing payment to PO Box 3700, Concord, ON L4K 5N2
Hours Office: Mon-Fri 8 am-4:30 pm
Areas Served Aurora ; Barrie ; Bradford West Gwillimbury ; Brampton ; Guelph ; Hamilton ; Markham ; Mississauga ; New Tecumseth ; Penetanguishene ; Richmond Hill ; St Catharines ; Thornton ; Vaughan ; Rockwood
Eligibility Communities served by Alectra (formerly Powerstream)
Application Call for information
Languages English
Fees Service

Other Details

Physical Access Fully Accessible

Agency Overview