Canadian Mental Health Association. Simcoe County Branch

Site: Online/Telephone Service

Service: BounceBack Program

Record #: BAR1680
Last Modified: 28 Sep 2022
Last Full Update: 28 Sep 2022

Record Details

Source From iCarol Yes

Location, Telephone & Internet

Toll Free Phone 1-866-345-0224
E-Mail bounceback@ontario.cmha.ca
Website bouncebackontario.ca
Social Media Facebook Twitter
Located In Community Concord

Contact Information

Mailing Address 8271 Keele St, Unit 2 
Concord, ON L4K 1Z1

Description & Services

Description (Service) Free guided self-help skill-building program managed by the Canadian Mental Health Association (CMHA)
  • designed to help adults and youth 15+ manage mild to moderate symptoms of anxiety or depression, or those who feel depressed, stressed, worried, irritable or angry
  • delivered over the phone with a coach and through online videos, with tools to support individuals on their path to mental wellness
  • based on cognitive-behavioural therapy (CBT)
Hours Mon-Thu 8:30 am-8 pm, Fri 8:30 am-4:30 pm * every other weekend Sat and Sun 9 am-1 pm
Areas Served Ontario
Eligibility Ages: 15 year(s) and up Individuals must meet the following eligibility:
  • ages 15 yrs and up
  • mild to moderate depression (PHQ-9) score between 0-21 (with or without anxiety)
  • not actively suicidal or has tried to commit suicide in the last 6 months
  • not at risk to harm self or others
  • not significantly misusing alcohol or drugs to the extent that it would impact engagement in CBT treatment
  • no personality disorder and no psychosis or manic episodes within the past 6 months
  • sufficient concentration and motivation to engage in the program
Application
  • Medical Referral
  • Self Referral - primary care provider will be contacted
  • completed referral form is required, see website for on-line referral form
  • referrals cannot be sent directly from a hospital emergency department or in-patient psychiatric unit
Languages English - Programs, Telephone coaching, workbooks and online videos ; French - Programs, Telephone coaching, workbooks and online videos; ; Arabic - Programs, Telephone coaching, workbooks and online videos; ; Chinese (Cantonese) - Programs, Telephone coaching, workbooks and online videos; ; Chinese (Mandarin) - Programs, Telephone coaching, workbooks and online videos; ; Farsi - Programs, Telephone coaching, workbooks and online videos; ; Punjabi - Programs, Telephone coaching, workbooks and online videos; ; Spanish - Programs, Telephone coaching and workbooks, online videos not available ; Coaching also available in many other languages, but participants must have a basic English reading level in order to work through the selected workbooks
Fees None

Other Details

Established 2017
Physical Access Not Applicable

Agency Overview