North Simcoe Muskoka Specialized Geriatric Services

Site: Barrie - Cundles Rd

Service: Complex Case Resolution Process

Record #: BAR1757
Last Modified: 27 Nov 2023
Last Full Update: 27 Oct 2021

Location, Telephone & Internet

Office Phone 705-417-2192, Central Intake
Toll Free Phone 1-866-594-0010, Central Intake
Fax 705-792-4614
Social Media Twitter
Located In Community Barrie
Address 190 Cundles Rd E
Suite 205
Barrie, ON
Canada L4M 4S5
Intersection St Vincent St and Cundles Rd E

Contact Information

Primary Contact Susan French, Communications Officer; Email:

Description & Services

Description (Service) Consultation service for health service providers
  • helps facilitate flow of older adults with cognitive impairment and responsive behaviours through the health system
  • uses standardized approach to help explore options and promotes provider collaboration to improve patient outcomes, including transitions
Hours Vary
Areas Served Barrie ; Beausoleil First Nation ; Chippewas of Rama First Nation ; Christian Island ; Clearview (Simcoe County) ; Collingwood ; Essa ; Innisfil ; Midland ; Muskoka District ; Orillia ; Oro-Medonte ; Osprey ; Penetanguishene ; Rama ; Ramara ; Severn ; Springwater ; Tay ; Tiny ; Wasaga Beach
Eligibility Older Adults. Cases must meet ALL of the following criteria:

  • older adults with cognitive impairment and an associated responsive behavior(s) who have utilized health care services within the NSM LHIN region
  • responsive behavior is delaying, or has the potential to delay, discharge and/or flow of the older adult through the system
  • case requires cross sector collaboration and coordinated solutions
  • all known options have been explored and attempted (as appropriate) by the organization
  • there is identification by an organization leader that the case would benefit from a CCR
Application No referral form is required for this program. Call or email Central Intake Service.
Languages English; French - Interpretation, By request, Informal
Fees None

Other Details

Physical Access Fully Accessible

Agency Overview