TransUnion of Canada

Site: Burlington

Service: Consumer Relations

Record #: BTN0640
Last Modified: 08 Nov 2023
Last Full Update: 24 Jan 2023

Location, Telephone & Internet

Office Phone Toll Free 1-800-663-9980
Toll Free Phone US citizens 1-800-916-8800
Social Media Facebook LinkedIn Twitter YouTube
Located In Community Burlington
Address 3115 Harvester Rd, Suite 201
Burlington, ON L7N 3N8
View Google Map
Intersection Guelph Line and Harvester Rd

Description & Services

Description (Service)

Stores and maintains credit information about individual Canadian consumers for use by members of the credit reporting agency

  • provides credit reports to individuals upon request  
  • provides information about fraud prevention and assistance

Consumer Website: provides access to Consumer Disclosure Report, the option to add/modify a Potential Fraud Alert, and open up an Online Dispute

  • also provides educational resources and tools to help gain a clear understanding of credit history and the impact of financial behaviour, and guard against identity theft and financial fraud

Credit Report: individuals may obtain their Consumer Disclosure Report (complete account of all the information on your credit report) free of charge online, by mail, in person or by phone 
Credit Dispute: individuals who do not recognize information on their credit report, or believe an item may be inaccurate, may request a free investigation  

  • credit information may be disputed, or personal information updated, online, by phone or by mail (see website for form)

In person, by appointment only: Mon-Fri 9 am-4 pm


  • English Mon-Fri 8 am-8 pm
  • French Mon-Fri 8:30 am-5 pm
  • US citizens Mon-Fri 8 am-11 pm
Areas Served Canada ; Ontario
Eligibility No restrictions

Contact for information

Languages English ; French
Fees Service ; None - for consumers requesting credit report

Other Details

Physical Access Fully Accessible