Housing Retention Program - Simcoe County

Site: No Physical Location

Location, Telephone & Internet
Website www.simcoe.ca/ChildrenandCommunityServices/Pages/housing-retention.aspx
Site Location Various locations - Check website for closest location
Located In Community Simcoe County
Address Simcoe County, ON
Description & Services
Description (Service) COVID-19 Response 
As of August 4, 2020, the ban on disconnection for non-payment for natural gas and electricity has ended. Customer who were behind in payments prior to March should expect collection activities and disconnection notices in the following weeks.  
Utilities must let a customer know their account is overdue at least seven days prior to issuing a disconnection notice.  
 
Assistance with utility arrears is available through the usual programs (see below) 
 
In addition there is a special program available to those whose income has been affected by the pandemic. 
COVID-19 Energy Assistance Program (CEAP): for customers who are having difficulty paying their utility bills due to the COVID-19 Pandemic. 
* Available to consumers who have fallen behind by at least two billing cycles, but whose accounts were in good standing when provincial emergency was declared (Mar 17, 2020) 
* Available for those unemployed on the date they apply for funding, and have received Employment Insurance or the Canada Emergency Response Benefit since March 17, 2020 
* Provides electricity customers with up to $230 in support if they primarily use electricity for heating, or if they use energy-intensive medical devices, and up to $115 otherwise 
* Provides natural gas customers with up to $160 if they reside in Northern Ontario, and up to $80 if they reside elsewhere 
* Those who have received support from the Low Income Energy Assistance Program (LEAP) or the Ontario Electricity Support Program in the recent past are ineligible 
 
Applications will be available through the utility providers’ websites and will be accepted by email, mail, on-line application or by phone as of July 13, 2020. 
Customers will be credited on their utility account. 
For complete details and eligibility, contact your utility provider. 
 
Regular Service: 
Assists with first/last month's rent, rental/mortgage arrears or utility arrears including hydro, gas,oil, and wood, moving/storing expenses, setup benefit 
 
Requests for financial assistance will be considered based on individual circumstance and available funding
Hours Mon-Fri 8:30 am-4:30 pm
Areas Served Simcoe County
Boundaries Simcoe County
Eligibility Low income including CPP, EI, WSIB * Ontario Works (OW) recipients * ODSP recipients * working individuals 
 
Assistance is provided to anyone who is determined to be eligible once every 2 years (24 months) for a maximum of up to $2200 total 
 
For utility assistance, must have a disconnect notice  
 
For rental arrears, must have a notice of eviction 
 
For mortgage, you must have letter stating the bank will not defer payment
Application OW and ODSP recipients are required to complete a 1 page application form which can be obtained from their case worker/OW office or local Housing Support Office * Also, they MUST contact their worker to advise of application * To check on status/progress of application, OW and ODSP recipients (for all of Simcoe County) can call Social and Community Services Division, Ontario Works office at 705-722-3132, ext 1833 
 
For all other applications for low income individuals/families living in Simcoe County (with the exception of South Simcoe, including Alliston, Bradford, West Gwillimbury, Tottenham, Angus, Essa, Beeton) contact Empower Simcoe 705-739-0485, or toll free 1-833-726-9082, to schedule an appointment with the office in your area * Applicants will be advised at that time of what documents to bring to appointment 
 
For individuals living in South Simcoe - Alliston, Bradford, West Gwillimbury, Tottenham, Angus, Essa, Beeton 
Refer to Contact Community Services * Call 705-435-4900 
 
Applications for heating assistance (electric or gas) are accepted from Oct-Apr
Languages English
Fees None
Other Details
Physical Access Unknown - call to confirm
Print Material Newsletters

Agency Overview