Location, Telephone & Internet
Office Phone General Inquiry 416-326-7160
Toll Free Phone Employment Standards Call Centre 1-800-531-5551
TTY Phone Employment Standards Call Centre 1-866-567-8893
Fax 416-326-7061
Website www.labour.gov.on.ca
Located In Community Toronto Downtown Central
Address 400 University Ave, 9th Fl
Toronto, ON M7A 1T7
 
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Intersection University Ave and Dundas St W
Contact Information
Primary Executive Melissa Faber, Director of Employment Standards
Description & Services
Description (Service) NO WALK-IN SERVICE

COVID-19 -- For information on the staged reopening of Ontario workplaces, essential businesses and restrictions, and resources and supports for workers and employers CLICK HERE

Administers and enforces the Employment Standards Act, 2000
For a guide to the Employment Standards Act, 2000, including COVID-19 amendments and new regulations CLICK HERE

For information on the Infectious Disease Emergency Leave CLICK HERE

Provides for minimum terms and conditions of employment * sets out maximum number of hours that can be worked in a day or week, minimum daily, weekly or biweekly rest periods, and rules for overtime pay

Establishes minimum wage -- general rate $14 per hour, students under 18 years $13.15 per hour, liquor servers $12.20 per hour * establishes vacation pay and paid public holidays -- New Year's Day, Family Day, Good Friday, Victoria Day, Canada Day, Labour Day, Thanksgiving, Christmas Day, Boxing Day

Prohibits unequal pay for equal work on the basis of sex * prohibits discrimination on bases such as sex, age or marital status in employer-provided benefit plans * establishes entitlement to various categories of leave such as sick leave, pregnancy and parental leave, caregiver leave, or personal emergency leave * 8 days unpaid emergency leave per calendar year (3 days for personal illness; 3 days for family responsibilities such as illness of child or spouse; 2 days for bereavement leave) * forbids lie detector testing * obliges employers to provide notice of termination or pay in lieu * obliges employers to provide severance pay to terminated employees when applicable * permits retail store workers to refuse work on Sunday and public holidays under particular circumstances * protects the rights of domestic workers and homeworkers

It's Your Job, www.labour.gov.on.ca/english/atwork/youngworkers -- information on employment standards and occupational health and safety for workers under 25 years and new workers
Hours Mon-Fri 8:30 am-5 pm
Areas Served Ontario
Boundaries Ontario
Eligibility Employees, including temporary foreign workers, or employers
Application No walk-in service * call for information * online information or claim filing at www.labour.gov.on.ca/english/es/forms/claim
Languages English ; French ; other languages may be available
Other Details
Physical Access Not applicable - no walk-in service

Agency Overview

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