Kids Help Phone

Site: Administrative Mail Address

Service: Crisis Text Line

Record #: MET1823
Last Modified: 03 Apr 2024
Last Full Update: 16 Feb 2024

Location, Telephone & Internet

Office Phone 416-586-5437, Administration
Crisis Phone 686868, Youth text CONNECT or PARLER
Website kidshelpphone.ca/need-help-now-text-us
Social Media Facebook Instagram LinkedIn Twitter YouTube
Located In Community Toronto
Address Toronto, ON
Canada
 
View Google Map
Intersection University Ave and Dundas St W

Contact Information

Mailing Address 439 University Ave 
Suite 300 
Toronto, ON 
Canada M5G 1Y8

Description & Services

Description (Service)

Support and information in any type of crisis by trained volunteers crisis responders

  • youth text CONNECT or PARLER to 686868
  • available in English and French
  • does not provide medical advice
  • text or Messenger also available on website


Access to culturally sensitive counselling (dependent on crisis responder availability)

  • individuals who identify as Indigenous can ask to be connected with a First Nations, Inuk or Métis crisis responder by texting FIRST NATIONS, INUIT, OR METIS to 686868, or message through Facebook Messenger
  • individuals who identify as African, Caribbean, Black or part of the Afro-diaspora can text RISE to 686868, or message through Facebook Messenger
Hours Mon-Sun 24 hours
Areas Served Canada ; Ontario
Boundaries Canada
Eligibility Ages: 5 year(s) and up 
 
Open to all youth in crisis 
 
Residency Requirements: Canada
Application Text CONNECT (English) or PARLER (French) to 686868
Languages English, French
Fees None

Other Details

Physical Access Not applicable

Agency Overview