Ombudsman Ontario
Location, Telephone & Internet
Contact Information
Primary Contact | Dean Morra, Administrative Assistant, Communications |
Primary Executive | Paul Dubé, Ombudsman |
Alternate Executive | Barbara Finlay, Deputy Ombudsman |
Description & Services
Description (Service) | Confidential investigation of public complaints about Ontario government services that could not be resolved through regular complaints procedures * includes provincial ministries, Crown corporations, tribunals, agencies, boards and commissions * Ontario universities and school boards * child protection services (handled by Ontario Child and Youth Unit -- see separate entry) * French language services * municipalities (excluding matters handled by Ombudsman Toronto -- see separate entry) |
Hours | Mon-Fri 9 am-4:30 pm |
Areas Served | Ontario |
Eligibility | Ontario residents with unresolved complaints about Ontario government services listed in the Who We Oversee database. |
Application | Complaints can be made online, by phone, email, regular mail, fax, TTY or in person * appointment recommended for in-person complaints. |
Languages | English - Reception, Website, Publications ; French - Reception, Website, Publications |
Fees | None |
Other Details
Established | 1975 |
Physical Access | Fully Accessible ; Wheelchair accessible automatic main entrance ; Easy access to elevator ; Dedicated accessible washroom with all features |