Volunteer to answer phone calls

(Telecare Distress Line of Greater Simcoe, Orillia, Reassurance Call Program at Orillia)

Position ID: V-CWD0450
Last Modified: 22 Oct 2025
Last Full Update: 22 Oct 2025

Opportunity Details: Volunteer to answer phone calls

Comments

Telecare Distress Line is a free 24 hour, 7 days a week, anonymous, and confidential distress line serving Simcoe County and area. Specially trained volunteers listen without judgment while acknowledging and supporting the caller.  If necessary, community referrals are offered for extra support.

Telecare Distress Line is always looking for new volunteers to help provide this valuable service to the community. Volunteers help by spending time on the phone lines, as members of our volunteer Board of Directors, with fundraising, and with other special events. 

Contact Catherine Miller, Treasurer, Telecare Distress Line of Greater Simcoe; Email: telecaredistressline@gmail.com
Duties

Volunteers are needed for four hour shifts to answer calls from clients from every walk of life. We operate out of the Orillia Soldiers Memorial Hospital.  No experience needed, training is provided.

Ages 18 year(s) and up
Suitable for Highschool Credit Hours No
Skills/Experience Communication & Interpersonal Skills ; Counseling & Support ; Friendly & Outgoing ; Listening Skills
Commitment Length Long Term (More than 1 year)
Interaction Level Solitary - Ontario
Accessibility Fully Accessible
Location Soldiers Memorial Hospital
Number of Positions Barrie 
 
10 individual(s) needed in total.
Training Training is provided - Training is 6 weeks on line and in person
Police Check Required
Start Date On or after 22 Oct 2025

Agency Details: Telecare Distress Line of Greater Simcoe, Orillia, Reassurance Call Program at Orillia

Website telecaredistressline.com/
Address & Map
Telecare Business Office, 170 Colborne St W
Orillia, ON
Canada L3V 2Z3
 
View Google Map
Mailing Address Telecare Business Office, 170 Colborne St W 
Orillia 
Canada L3V 2Z3