Crisis Line

(Telecare Distress Centre of Peterborough)

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Position ID: V-PET0309 Last Modified: 05 Aug 2015 Last Full Update: 02 Mar 2015
Opportunity Details
ContactCoordinator, Telecare Distress Centre of Peterborough; Phone: 705-745-2273; Email:
Duties* Answering the 24 hour distress line using empathetic, non-judgmental listening and providing helpful community resource information when appropriate.  
* Volunteers work in shifts. 
* NOTE: Volunteers are not counselors.
More Info
ClientsGeneral public
Ages19 year(s) and up
Suitable for OSSDNo
Areas of InterestCommunity Outreach ; Distress / Crisis / Bereavement Support ; Friend / Penpal ; Information & Referral Services ; Telephone Communication ; Youth Services
Skills/ExperienceMaturity, ability to take training, good listening ear, empathy and non-judgmental.
Minimum Hours10 / Month
Dates and TimesMonday: Morning, Afternoon, Evening 
Tuesday: Morning, Afternoon, Evening 
Wednesday: Morning, Afternoon, Evening 
Thursday: Morning, Afternoon, Evening 
Friday: Morning, Afternoon, Evening 
Saturday: Morning, Afternoon, Evening 
Sunday: Morning, Afternoon, Evening 
Schedule to suit volunteer preferences and availability
SeasonsYear Round
LocationPeterborough County
Number of PositionsPeterborough (County of): 150 individual(s) 
150 individual(s) needed in total. 
Volunteers work on-site in the city of Peterborough.
TrainingTraining is required ; Scheduled training ; 50 hours of training - active listening skills, telephone practice, community resources, suicide workshop, guest speakers, and dealing with issues important to caller.
Cost$50.00 training costs - may be deferred or subsidized.
Police CheckRequired
Liability InsuranceAvailable
Agency Details
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Organization NameTelecare Distress Centre of Peterborough
Office Phone705-745-2273
Address & Map
Peterborough, ON
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Mailing AddressPO Box 1535 
Peterborough, ON K9J 7H7