Royal Victoria Regional Health Centre, Barrie - 201 Georgian Dr, Patient and Family Experience Office

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Royal Victoria Regional Health Centre

Site: Barrie - 201 Georgian Dr

Service: Patient and Family Experience Office

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Record #: BAR2428

Last Modified: 09 Jul 2025

Last Full Update: 04 Feb 2025

Location, Telephone & Internet

Office Phone	705-728-9802 Ext 44510
Fax	705-739-5616
Website	www.rvh.on.ca/
Social Media
Located In Community	Barrie
Address	Royal Victoria Regional Health Centre 201 Georgian Dr Barrie, ON Canada L4M 6M2
Intersection	Hwy 400 and Duckworth St

Contact Information

Primary Contact	Rachel Kean, Vice President, Quality, Risk and Patient Experience & Regional Chief Privacy Officer; Email: keanr@rvh.on.ca
Mailing Address	Royal Victoria Regional Health Centre 201 Georgian Dr Barrie, ON Canada L4M 6M2

Description & Services

Description (Service)	Assist with patient and family concerns related to the delivery of care at the health centre help patients and their families navigate through the current health care system and work to resolve disputes between patients, families, and health centre personnel ensures that patients' Rights and Responsibilities are maintained answers health related inquiries and directs patients on how to access appropriate services If visiting the hospital: See Visitor Information See Parking and Transportation Information
Hours	Mon-Fri 8 am-4 pm
Areas Served	Muskoka District ; Parry Sound District ; Simcoe County
Eligibility	Patients at RVH
Application	Call for information
Languages	English
Fees	Service - Parking; no fees for health care services

Other Details

Physical Access

Fully Accessible

Agency Overview

About This Agency

Royal Victoria Regional Health Centre

25 Agency Services [Show Listings]

Adult Outpatient Mental Health Day Program, Barrie - 201 Georgian Dr - 3rd Floor

Group program running 3-5 days per week offering assessment, stabilization, community referral and follow-up for individuals with a diagnosis of serious mental illness * groups are offered in-person ... [More]

Audiology and Hearing Instrument Dispensing, Barrie - 201 Georgian Dr - 1st Floor -1 SA

Perform hearing assessments and hearing aid evaluations * sells, services and repairs hearing aid and other hearing assistive devices * provides counselling for hearing aid users regarding selection ... [More]

Birthing Unit Tour, Barrie - 201 Georgian Dr

July 7/25- Birthing Unit Tours are now booked through My Health Care Portal through the RVH website Birthing Unit tours * in-person tour of the birthing unit is available, registration required * To ... [More]

Cardio-Respiratory Treatment Clinics, Barrie - 201 Georgian Dr

Services include: * (ECHO) Echocardiography (heart ultrasound) including: (TTE) Transthoracic , (TEE) Transesophageal, and Treadmill Stress Test * (ECG) Electrocardiography * (EEG) Electroencephalogr ... [More]

Community Treatment Order Coordination Service, Barrie - 201 Georgian Dr - 3rd Floor

A Community Treatment Order (CTO) is a physician's order for community based treatment for individuals living with a serious mental illness who have had repeated hospital admissions and require ongoi ... [More]

Crisis Services, Barrie - 201 Georgian Dr - Mental Health Suite, Emergency Department

Crisis Services provide * Immediate intervention and mental health assessments to individuals presenting in the RVH Emergency Department with mental health concerns or crisis * Clinical impressions a ... [More]

Hudson Regional Cancer Centre, Barrie - 201 Georgian Dr - Cancer Centre

Designed for the assessment and treatment of cancer * 34 chemotherapy treatment spaces including Robotic Intravenous Automation System or RIVA * Staff team includes medical oncologists, radiation onc ... [More]

Indigenous Patient Services, Barrie - 201 Georgian Dr

Provides support to Indigenous patients throughout their healthcare journey * fosters a welcoming environment by recognizing and respecting the unique health needs and cultural backgrounds of Indigen ... [More]

Medication Clinic, Barrie - 201 Georgian Dr - 3rd Floor

Goals of program are to increase patients' sense of control over illness and prevent hospitalization * provides medication, symptom monitoring, wellness promotion, community service awareness, educat ... [More]

North Simcoe Muskoka Rapid Access Addiction Medicine Services, Barrie - 70 Wellington St W - Lower Level

Quick access to an addiction medicine specialist, individuals are seen by a member of the inter-professional team, as well as the physician or nurse practitioner Services include: * assessment * advic ... [More]

North Simcoe Muskoka Rapid Access Addiction Medicine Services, Midland - Bayshore Dr

North Simcoe Muskoka Rapid Access Addiction Medicine Services, Orillia Common Roof - Front St S

North Simcoe Muskoka Rapid Access Addiction Medicine Services, Wasaga Beach

Occupational Therapy, Barrie - Bradford St

Occupational Therapy assessment and treatment services for children from birth to school entry age

Ontario Breast Screening Program, Barrie - 201 Georgian Dr - 1st Floor

Breast screening for early detection of breast cancer in women * screening includes mammography (x-rays of breast tissue) * screening results are sent to both the women and her doctor * women who rec ... [More]

Outpatient Rehabilitation Treatment Clinics, Barrie - 201 Georgian Dr

Adult Outpatient Treatment at Physiotherapy and Hand Therapy Clinics, Swallowing Clinic, & Rehabilitation Day Program * Rehabilitation Day Program is for patients with a stroke within the last 3 mont ... [More]

➔ Patient and Family Experience Office, Barrie - 201 Georgian Dr

Assist with patient and family concerns related to the delivery of care at the health centre * help patients and their families navigate through the current health care system and work to resolve dis ... [More]

Regional Renal Program - Hemodialysis/Peritoneal Dialysis/Multi Care Kidney Clinic, Barrie - 66 Wellington St W

The Hemodialysis, Peritoneal Dialysis and the Multi Care Kidney Clinic in Barrie and Alliston is an Ontario Regional Renal Program * Dialysis Clinic performs hemodialysis for patients on an ongoing b ... [More]

RVH Frozen Meals To Go, Barrie - 201 Georgian Dr

Take-home frozen meals, available for discharged patients, staff and general public * 16 choices of meals plus soups and desserts are available, see Meals to Go for selection * healthy choices with l ... [More]

RVH Health Library, Barrie - 201 Georgian Dr - 2nd Floor

Provides free access to current, reliable health information and resources * collection of books, pamphlets and computers with internet access (computers temporarily unavailable for public use) * Lib ... [More]

Simcoe County Preschool Speech and Language Program, Midland - Aberdeen Blvd

County wide program providing speech and language assessment and treatment services to infants and preschool children through a variety of models, including intervention based education, parent coachi ... [More]

Simcoe Muskoka Parry Sound Blind Low Vision Early Intervention Program, Barrie - 201 Georgian Dr

Assessment and intervention services for infants and preschool children who are blind or low vision as diagnosed by an ophthalmologist * Child and Family Intervention Services and Childcare Consultat ... [More]

Simcoe Muskoka Parry Sound Infant Hearing Program, Barrie - 201 Georgian Dr - 1st Floor

Offers newborns initial hearing screening in hospital or community clinics * a 'refer' result on the first screening calls for a second, more in depth screening * in the possibility of hearing loss, ... [More]

Simcoe Muskoka Regional Eating Disorder Service, Barrie - 201 Georgian Dr

Regional program offered in partnership with Royal Victoria Regional Health Centre and Orillia Soldiers' Memorial Hospital. * provides evidence-based outpatient eating disorder treatment to children, ... [More]

Withdrawal Management Services, Barrie - 70 Wellington St W - Upper Level

Residential withdrawal management centre: * Non-medical, residential support for those looking for support around their use of alcohol and/or other psycho active drugs (both prescription and street) * ... [More]