Record #: MID0397
Last Modified: 27 Nov 2023
Last Full Update: 11 Feb 2021

Location, Telephone & Internet

Office Phone 705-549-3181
Fax 705-549-3172
Located In Community Penetanguishene
Address Toanche Building; 500 Church St
Penetanguishene, ON
Canada L9M 1G3
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Contact Information

Primary Contact Cathy DiFonte, Patient Advocate; Phone: ext 2385
Alternate Contact Julian Kusek, Patient Advocate; Phone: ext 2389
Mailing Address c/o Mrs. Nancy Pilon 
Penetanguishene, ON 

Description & Services

Description (Service) Provides patient advocacy and rights advice services as well as systemic advocacy and public education
  • Assists patients with resolving individual or systemic issues
  • Seeks to resolve issues that are impacting patient rights and entitlements
  • Provides rights advice services
  • Offers public education through speaking engagements
Ontario Ministry of Health and Long-Term Care service delivered through Waypoint
Hours Mon-Fri 8:30 am-4:30 pm
Areas Served Dufferin County ; Hamilton (City of) ; Niagara Region ; Northumberland County ; Peterborough (County of) ; Simcoe County ; Wellington County ; Central Ontario
Eligibility Any psychiatric in-patient at Waypoint Centre for Mental Health or an out-patient.
Application Call for information.
Languages French - Programs, Formal; Interpretive Services - On request
Fees None

Other Details

Physical Access Fully Accessible

Agency Overview

Locations for this Service