The Help Centre

Site: The Help Centre

Service: Income Assistance

Record #: SHA1600
Last Modified: 25 Sep 2025
Last Full Update: 10 Mar 2025

Description

Description (Service)

The Income Security Program is comprised of:

Money Management: One on one confidential review of income and expenses and the management of them. They work with the individual to help create a workable budget and supply tips on how to better manage finances. Referral to Credit Counselling if appropriate. Group workshops on Money Management are also available.


Community Volunteer Income Tax Program:

Free tax clinics for those with modest income that are unable to complete income tax return on their own.

  • Income tax returns will be prepared by drop-off or walk-in. Use main/front entrance.
  • Contact: Patricia Kamphorst, 905-372-2646, taxes@thehelpcentre.ca or Karin Cummings karin@thehelpcentre.ca
  • Does not serve clients that exceed suggested income
  • Clientele: 2SLGBTQI+ friendly, Indigenous, Newcomers, Persons with disabilities, Seniors, Social assistance recipients, Students
  • Mon, Tue, Wed, Fri 9 am-5 pm, Closed during lunch
  • Thu 9 am-2 pm, Closed during lunch
  • Income tax services offered throughout the year

Office is not able to prepare returns for self employed individuals, business or rental income and expenses, capital gains or losses, employment expenses, files for bankruptcy and have not been discharged or deceased individuals.

Referrals: Connecting people to other services where appropriate-especially for self advocacy.Low-Income Energy Assistance Program: This program ensures the residents have opportunities to successfully sustain their housing and to maintain their utilities in periods of energy crisis through education and advocacy, facilitating applications to provincial and municipal emergency funds and by supplying residents with current energy conservation information.Ontario Electricity Support Program: this program provides support to clients to access a credit on their utility bill.

Service Details

Hours Mon, Tue, Wed, Fri 9 am-5 pm
Thu 9 am-2 pm
Appointments available any time during office hours
Income Tax In-Person Intake: Wed, Fri 9 am - 5 pm and Thu 9 am-1 pm
Income Tax Drop Off: Mon-Fri 9 am-5 pm and Thu 9 am-1 pm
Areas Served Northumberland County
Eligibility LEAP (Low Income Energy Assistance Program): Those under threat of utility disconnection (electricity, gas)
Application Call for information
LEAP and OESP applications received and processed remotely or by appointment
Outreach services by appointment only
Languages Spanish - Interpretation, Programs
Fees None

Address and Location

Site Location The Fleming Building
Located In Community Cobourg
Address & Map
1005 Elgin St W
Suite 305
Cobourg, ON
Canada K9A 5J4
 
View Google Map
Physical Access Fully Accessible

Contact Information

Office Phone 905-372-2646
Toll Free Phone 1-888-698-3382
Fax 905-372-2205
E-Mail karin@thehelpcentre.ca
Website www.thehelpcentre.ca
Primary Contact Patricia Kamphorst, Executive Director; Email: patricia@thehelpcentre.ca
Alternate Contact Karin Cummings, Program Coordinator; Email: karin@thehelpcentre.ca
Mailing Address 1005 Elgin St W 
Suite 305 
Cobourg, ON 
Canada K9A 5J4

Agency Overview