The Help Centre

Service: Housing Support, The Help Centre

Record #: SHA1602
Last Modified: 19 Feb 2026
Last Full Update: 18 Feb 2026

Description

Description (Service)

The Help Centre's Housing Support Worker can assist with:

  • Completion of private rental application forms

  • Completion of Rent-Geared-to-Income applications (RGI)

  • Providing transportation to rental viewings

  • Providing referrals to other community services and/or other programs offered by The Help Centre

  • Advocating for you with community agencies

  • Reviewing your income

Our Senior Support Worker will assist and support with:

  • Navigating the social service system

  • Reviewing your income and creating a monthly budget

  • Attending medical appointments with you, and advocating for you with your doctors

  • Completing all kinds of government forms

  • Picking up and delivering documents during tax season, and other important documents

  • Providing grocery cards, and helping with grocery delivery

  • Giving client the tools to become stable and have access to food, affordable housing and/or shelter, remain housed, get assistance in obtaining income security and obtain support, referrals and advocacy with other community services.

Service Details

Hours Mon, Tue, Wed, Fri 9 am-5 pm
Thu 9 am-2 pm
Appointments available any time during office hours
Areas Served Northumberland County
Eligibility No restrictions
Application Call or walk in
Languages Spanish - Interpretation, Programs
Fees None

Address and Location

Located In Community Cobourg
Address & Map
1005 Elgin St W
Suite 305
Cobourg, ON
Canada K9A 5J4
 
View Google Map
Physical Access Fully Accessible

Contact Information

Office Phone 905-372-2646
Toll Free Phone 1-888-698-3382
Fax 905-372-2205
E-Mail info@thehelpcentre.ca
Website http://www.thehelpcentre.ca
Social Media Facebook Facebook: https://www.facebook.com/northumberlandhelpcentre
Primary Contact Landlord Liaison/Housing Support Worker
Alternate Contact Shannon Basso, Senior Support Worker
Mailing Address 1005 Elgin St W 
Suite 305 
Cobourg, ON 
Canada K9A 5J4

Agency Overview