Programs that issue permits which provide written authorization for an individual to operate a motor vehicle on public roads and highways following successful completion of a written and/or driving examination and a vision test. These programs also renew driver licences that are about to expire, replace driver licences that are lost or stolen, and process name and address changes.

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Programs that assist individuals who have inadequate or no ID, particularly those who are homeless or have little or no income, to obtain or replace identifying documents. May include assisting clients with application forms, filing and paying for applications on the client's behalf, providing a mailing address when necessary for delivery, and offering ongoing safe storage for the documents.

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