Programs that publish and distribute directories of agencies that provide human services for residents of the community and/or resource lists. Included are programs that produce directories/lists that focus on a specific geographical area, service category or target group as well as those that produce a comprehensive directory of all community resources.

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Programs that publish newsletters to make the public aware of the services which are available within the community, to review legislation and other measures for resolving specific social problems and/or to provide information or opinions about other topics that may be of interest to a particular target group or the community at large.

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Organizations that make an effort to increase the availability and utilization of community services by specific target populations by providing direct services for targeted individuals in their homes or other convenient locations or by making special efforts to ensure that a particular group is aware of available services and encouraged to participate. Included are programs that do outreach regarding their own services as well as those which encourage a target population to use a wide variety of services.

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Programs that use any of a wide variety of materials to educate the public about issues that relate to a particular field or topic.

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